A prominent consumer and market research firm serving multinational corporate clients across diverse industries leveraged Amazon Bedrock foundation models to automate multilingual survey and sentiment analysis, reducing analyst effort and delivering faster executive-ready insights.

The Challenge

The customer sought to modernise their analytics platform by introducing AI-driven insight generation to reduce manual analyst effort and improve real-time market responsiveness. Key challenges included:

• Heavy reliance on manual processes to interpret qualitative survey responses.
• Inability to provide real-time sentiment and trend analysis from online and social data.
• Difficulty in synthesising multilingual feedback across global markets.

Our Solution

Rambunct deployed Amazon Bedrock foundation models to power a scalable AI-driven analysis layer, enabling rapid, multilingual, and automated research insights.

• AI-Generated Insights: Bedrock foundation models fine-tuned on historical reports to create concise executive summaries.
• Real-Time Social Listening: Integration with social data streams to deliver near real-time sentiment and trend detection.
• Multilingual Analysis: Automated translation and interpretation of feedback across 15+ languages.
• Interactive Research Assistant: A natural language query interface that allowed analysts to ask market questions and receive narrative, data-backed responses.

The Result

The solution significantly improved research efficiency, reduced operational overhead, and enhanced client engagement.

• 70% faster turnaround for client insight reports.
• ~1,500 analyst hours saved annually through automated summarisation.
• 40% lower analytical TCO compared to manual processes.
• 22% increase in client re-engagement rates.

The post Accelerating Market Research with Generative AI on Amazon Bedrock appeared first on Rambunct Consulting.

Bobbitt Constructions modernised their HR and operations analytics by partnering with Rambunct to implement an end-to-end AWS data pipeline using AWS Glue, Amazon S3, and Amazon AppFlow. The pipeline enabled real-time workforce insights, cross-office coordination, and strategic decision-making across their Southeast operations.

The Challenge

• Manual HR data extraction from BambooHR slowed decision-making and introduced errors.
• No centralised repository or business intelligence for workforce planning and performance tracking.
• Siloed data across Raleigh, Burlington, Winston-Salem, and Leland offices hindered cross-location coordination.
• Inefficient, non-scalable data processes impacted historical analysis and project optimisation.

Our Solution

• Used Amazon AppFlow for secure, incremental data extraction from BambooHR into AWS.
• Applied AWS Glue for ETL processing, cleansing, and aligning HR data with project metrics.
• Stored data in Amazon S3 with partitioning, versioning, and lifecycle policies for long-term efficiency.
• Automated the entire pipeline with monitoring, alerting, and documentation to support scalability and governance.

The Result

The solution enabled Bobbitt to replace manual reporting with real-time analytics, enhancing project agility, workforce planning, and organisational visibility.

• 90% reduction in manual reporting time, freeing teams to focus on delivery and strategy.
• 85% improvement in data accuracy through automated ETL processes and validation.
• 70% faster report generation to support project adjustments and resource optimisation.
• Real-time analytics across offices enabled improved workforce allocation and cross-project insights.

The post Rambunct Transforms Bobbitt’s Workforce Analytics with AWS Glue, Amazon S3 & Amazon AppFlow Integration appeared first on Rambunct Consulting.

Eide Bailly transformed its financial analytics practice with Amazon QuickSight and multi-source data integration, implemented by Rambunct. The solution enables faster, deeper insights across client engagements, supports scalable reporting, and empowers professionals with next-gen data visualisation and advisory tools.

The Challenge

• Fragmented client data across ERP, accounting, and cloud platforms hindered analysis and consolidation.
• Manual report generation delayed insights and limited focus on high-value consulting activities.
• CPA teams lacked familiarity with cloud-based BI tools, slowing adoption and consistency.
• Legacy tools couldn’t scale to support a growing client base, real-time analysis, or collaboration.

Our Solution

• Integrated QuickBooks, Oracle, SAP, SQL Server, and more into Amazon QuickSight via AWS Glue and Amazon S3.
• Built dynamic dashboards for profitability, cash flow, and audit reporting tailored to client industries.
• Deployed role-based access controls and row-level security to protect client confidentiality.
• Launched extensive internal training and mentorship programmes to build QuickSight adoption across consulting teams.

The Result

The QuickSight platform drove measurable improvements in speed, quality, and scalability of Eide Bailly’s financial analytics delivery.

• 80% faster report generation, enabling consultants to focus on strategy and client engagement.
• 95% improvement in visual presentation quality, boosting clarity during executive briefings.
• 90% QuickSight adoption rate across CPA teams after training and mentorship rollout.
• 70% improvement in client satisfaction due to deeper insights and modern dashboard reporting.

The post Rambunct Elevates Eide Bailly’s CPA Advisory with Amazon QuickSight & Multi-Source Analytics Integration appeared first on Rambunct Consulting.

The Challenge

• High-performance tooling needs for tasks like vulnerability research and malware analysis, requiring preloaded licensed tools.
• Strict security and compliance demands, including air-gapped setups, auditability, and sensitive data protection.
• Scalability issues in rapidly provisioning secure environments for resource-intensive workloads.
• Complex identity management due to varying clearance levels and the need for SSO, MFA, and role-based access via Microsoft Entra.

Our Solution

• Optimised Amazon WorkSpaces for cyber research with pooled desktops, golden images, and resource-based scaling for high-performance tasks.
• Robust access control using SAML integration, RBAC, MFA, and automated provisioning based on roles and clearance levels.
• Secure, isolated environments with encrypted file sharing, project-based network segmentation, and endpoint protection.
• Automated operations and monitoring via AWS Lambda, Amazon SQS, AWS Step Functions, Amazon CloudWatch, and AWS Security Hub for orchestration, auditing, and backups.

The Result

The AWS-based solution transformed PercivalEng’s cybersecurity operations by enabling secure, scalable, and compliant virtual environments. Automation and resource pooling significantly reduced costs and IT overhead, while enhancing user productivity and security posture. The platform now supports seamless collaboration and fully meets industry compliance standards.

• Operational efficiency improved with 80% faster provisioning, 60% cost savings, and 70% lower IT overhead.
• Standardisation and security boosted through consistent environments, audit trails, and compliance with critical cybersecurity standards.
• Seamless access and collaboration enabled for internal teams and external partners via secure, role-based virtual workspaces.

The post PercivalEng: Amazon WorkSpaces Pooling with SAML via Entra Case Study appeared first on Rambunct Consulting.

FINN Partner partnered with Rambunct to deploy Amazon WorkSpaces Windows environments, delivering secure, high-performance virtual desktops for global marketing workflows, creative tools, and client collaboration, boosting productivity, consistency, and business continuity across international teams.

The Challenge

• Inconsistent desktop environments and creative tools across international offices.
• Performance bottlenecks for graphics-intensive applications like Adobe Creative Suite.
• Limited secure access for client collaboration and stakeholder presentations.
• Inability to scale and maintain productivity during remote work scenarios or business disruptions.

Our Solution

• Provisioned GPU-optimised Windows WorkSpaces preloaded with Adobe Creative Cloud and marketing tools.
• Established global workspace standardisation for brand assets, file structures, and creative workflows.
• Enabled secure, role-based access for clients and contractors to collaborate on campaign development.
• Integrated high-speed storage and automated backups for large multimedia projects and creative assets.

The Result

The deployment delivered measurable improvements in performance, operational efficiency, and global collaboration.

• 95% increase in creative software responsiveness via GPU-enabled virtual desktops.
• 99.9% availability of marketing workspaces across global offices.
• 80% reduction in IT support overhead due to centralised cloud workspace management.
• 60% improvement in onboarding speed for new hires and contractors through automated provisioning.

The post Rambunct Transforms FINN Partner’s Global Creative Operations with Amazon WorkSpaces Windows appeared first on Rambunct Consulting.

The Institute of Ireland migrated from legacy on-premises Oracle servers to Amazon RDS for Oracle with Rambunct. The result: faster performance, high availability, lower costs, and seamless CRM integration, modernising their academic data infrastructure.

The Challenge

• Ageing hardware prone to failure and requiring constant upkeep
• Limited scalability and high downtime risks
• Slow and manual backup and recovery procedures
• Complex CRM integrations needing constant oversight
• The goal was to migrate to a modern database platform without disrupting academic operations.

Our Solution

Rambunct designed and executed a seamless migration to Amazon RDS for Oracle:

• Oracle Data Pump: Used for data export/import to minimise downtime
• Oracle Data Guard: Ensured live replication and data integrity
• Multi-AZ Deployment: Enabled automatic failover and high availability
• CRM Continuity: Maintained integration with minimal reconfiguration
• Monitoring & Automation: Deployed Amazon CloudWatch, AWS Lambda, and AWS Systems Manager

The Result

The migration delivered measurable improvements in performance, efficiency, and cost savings, while ensuring a smooth transition with no service disruption.

• 60% improvement in database query performance
• 75% reduction in admin overhead and manual operations
• 40% lower total cost of ownership compared to legacy hosting
• Seamless cutover with zero data loss and uninterrupted CRM connectivity

The post The Institute of Ireland – Oracle to Amazon RDS Migration appeared first on Rambunct Consulting.

RMA Executive Search partnered with our team to modernise their communication channels, with over 15 agents handling high-volume recruitment activities. We implemented Amazon Connect to improve candidate engagement, automate workflows, and migrate from their legacy third-party voicemail system.

The Challenge

• Centralised Communication Platform: Replaced fragmented systems with a unified solution to manage all candidate interactions more efficiently.
• Advanced IVR Integration: Introduced intelligent IVR capabilities to automate call routing and enhance responsiveness across recruitment workflows.
• Seamless System Integration: Enabled smooth integration with RMA’s existing tools and databases to reduce manual effort and improve data flow.

Our Solution

• Streamlined Recruitment Workflows: Tailored contact flows and IVR automation improved candidate routing, qualification, and engagement.
• Real-Time System Integration: Integrated with RMA’s ATS via AWS Lambda and Amazon API Gateway for seamless, real-time data synchronisation.
• Enhanced Communication & Outreach: Enabled proactive engagement through Connect Outbound Campaigns and AI-powered chatbots via Amazon Lex.
• Improved Visibility & Control: Delivered real-time analytics with Amazon Kinesis, voicemail transcription with Amazon Transcribe, and secure access via AWS IAM Identity Center.

The Result

The Amazon Connect solution significantly enhanced RMA Executive Search’s recruitment efficiency, candidate experience, and operational cost-effectiveness.

• Faster Hiring & Better Engagement: Achieved a 40% reduction in time-to-hire and a 20% increase in outbound call volume for proactive candidate outreach.
• Enhanced Candidate Experience: Improved satisfaction by 30% with personalised, automated communication via IVR and chatbots.
• Operational Efficiency: Reduced missed calls and voicemails by 50%, improved agent utilisation by 25%, and reached a 95% IVR containment rate.
• Cost Savings: Lowered communication costs by 35% through platform consolidation and removal of legacy voicemail services.

The post RMA Executive Search: Enhancing Recruitment Processes with Amazon Connect appeared first on Rambunct Consulting.

Transcription by Michelle has been serving diverse industries including insurance services, academics, focus groups, medical and legal services, and government contracts since 2015. The company’s commitment to providing accurate and secure transcription services has earned it a reputation for reliability across these sectors. With increasing demand and a growing client base, Transcription by Michelle recognised the need to enhance its digital infrastructure to handle data securely and efficiently, particularly considering the sensitive nature of its work.

The Challenge

The primary challenge for Transcription by Michelle was to implement a robust, scalable, and secure digital infrastructure to handle its transcription services. The sensitive nature of its work, dealing with personal and confidential information, necessitated strict data privacy measures. Additionally, with five employees working on various transcription projects, the company needed a system that could support seamless remote operations while maintaining security and compliance standards.

Our Solution

To address these challenges, we implemented Amazon Connect and Amazon WorkSpaces, providing a comprehensive cloud contact centre and cloud-based virtual desktop infrastructure (VDI) solution.

Amazon Connect offers a centralised platform for handling customer interactions, ensuring that sensitive data is managed securely and efficiently.

Amazon WorkSpaces allows the company’s employees to access necessary resources remotely, securely connecting them to the company’s digital assets.

We also preinstalled and configured the necessary systems and processes, allowing Transcription by Michelle’s team to create transcriptions seamlessly for their clients. This new infrastructure not only enhances operational efficiency but also ensures data privacy and compliance, meeting the company’s needs for security and reliability.

The solution empowers Transcription by Michelle to continue delivering high-quality transcription services to its clients across diverse sectors.

The Result

The implementation of Amazon Connect and Amazon WorkSpaces has greatly improved Transcription by Michelle’s operations.

Here is a testimonial from the director, Michelle Beier: “I worked with Neo, and he was so very patient with me. He understood what I needed and provided that in a very quick and accurate manner. He explained what I needed to do in order to use what he had set up for us. I absolutely would recommend him to everyone!”

In addition to the immediate benefits, the new system has led to the following results:
Increased Efficiency: Transcription by Michelle’s team can now handle more projects simultaneously, thanks to the streamlined infrastructure and centralised management system.

Data Security: The AWS solutions ensure compliance with data privacy regulations, allowing the company to securely handle sensitive information, particularly important for clients in the medical, legal, and government sectors.

Scalability: The cloud-based infrastructure provides flexibility, allowing Transcription by Michelle to scale its operations as needed, meeting growing demands without compromising performance.

Overall, the solution has empowered Transcription by Michelle to continue delivering high-quality transcription services to its clients across diverse sectors, with confidence in its secure and efficient operations.

The post Enabling Efficient and Secure Operations for Transcription by Michelle appeared first on Rambunct Consulting.

Bobbitt Constructions, established in 1946, is a leading general contractor specialising in public and private buildings throughout the Southeast.

With offices in Raleigh, Burlington, Winston-Salem, and Leland, North Carolina, Bobbitt Constructions has a long history of meeting clients’ construction goals and taking on projects of all sizes.

The company’s mission is to simplify the construction process, making it easy and enjoyable for clients and partners alike, distinguishing itself in the commercial construction market.

The Challenge

Bobbitt Constructions faced a challenge with managing its contractor and employee data, which is stored in its HR system, BambooHR.

The company needed a solution to extract this data, transform it for usability, and store it securely in Amazon S3 for analysis by BI tools. This solution had to ensure the data was managed securely and compliance requirements were met.

Our Solution

We provided a comprehensive data management solution for Bobbitt Constructions, utilising Amazon AppFlow, AWS Glue, and Amazon S3:

• Data Extraction: We used Amazon AppFlow to pull data securely from BambooHR, allowing for seamless integration with the company’s existing HR system.
• Data Transformation: AWS Glue was then used to transform the extracted data into useful formats, making it suitable for analysis and visualisation by BI tools.
• Data Storage: The transformed data was stored in Amazon S3 in CSV format, ensuring it was accessible for further processing and visualisation.

The Result

The new system has enabled Bobbitt Constructions to streamline its data management, ensuring compliance and improving employee services. Here’s a testimonial from Daniel Welsch, Business Operation IT: “Rambunct has successfully set up and transferred the client’s data securely. The team is quick to respond, constantly checked in, and delivers regular status updates. They maintain communication via virtual meetings, emails, and messages. Their fast, customer-centered service is remarkable.” This solution has led to several key results:

• Compliance: The new data management system ensures Bobbitt Constructions can access the information needed to comply with relevant regulations.
• Improved Employee Services: The accessible data allows Bobbitt Constructions to serve its employees better, offering insights that aid in improving internal operations.
• Streamlined Operations: The comprehensive solution simplifies the company’s data management, reducing complexity and freeing up resources for other areas of the business.

With its new system, Bobbitt Constructions is well-positioned to manage its contractor and employee data efficiently, supporting compliance and enhancing its ability to serve its workforce.

The post Streamlining Data Management for Bobbitt Constructions appeared first on Rambunct Consulting.

The Challenge

• Inconsistent remote access due to lack of standardised, secure desktops, affecting performance and audio quality
• Manual operations in client intake and job coordination led to inefficiencies and limited project visibility
• Security and scalability issues with sensitive data handling, slow onboarding, and no centralised quality assurance process

Our Solution

A cloud-based Amazon Connect setup streamlines transcription workflows with smart routing, secure desktops, and real-time monitoring, ensuring efficiency, compliance, and clear client communication.

• Cloud-based contact centre with Amazon Connect enabled centralised client intake, intelligent call routing, and IVR-driven job submission and tracking
• Secure, standardised work environment via Amazon WorkSpaces and IAM-based controls ensured HIPAA compliance and consistent access to licensed tools
• Automated workflows using Connect APIs streamlined job assignment, real-time workload tracking, and milestone notifications to clients
• Comprehensive monitoring through dashboards and call transcription supported QA, training, and performance reporting across projects

The Result

The solution delivered significant operational improvements across intake, collaboration, and quality assurance. With automated IVR workflows, secure cloud desktops, and real-time visibility, the platform enhanced speed, scalability, and compliance, while improving client satisfaction and team efficiency.

• 90% improvement in project intake speed via IVR-driven onboarding and job routing
• 99.9% platform availability ensured remote access and collaboration at all times
• 100% environment consistency across transcriptionists using Amazon WorkSpaces
• HIPAA-compliant security posture achieved with IAM, encryption, and secure VDI
• 60% faster onboarding of new transcriptionists during peak demand periods
• 50% reduction in QA turnaround time with integrated call recording and review workflows
• Improved operational agility and client satisfaction through real-time workload visibility, dynamic project reassignment, and transparent communication

The post Hawkeye Total Solutions: Amazon Connect + Amazon WorkSpaces Implementation Case Study appeared first on Rambunct Consulting.